01
Information You Provide
Dragonfly Hill LLC apps may process videos, PDFs, reports, settings, notes, rules, forms, messages, screenshots, logs, or other content that you choose to upload, enter, import, save, or send for support.
Privacy Notice
App privacy and support information.
This page explains how Dragonfly Hill LLC handles information connected to its apps, support requests, and privacy questions.
Current notice
Effective July 11, 2026
Local-first when designed that way
Some app workflows process user files on the user's device.
User-directed content
Content is provided, imported, saved, or sent by the user.
No content sale
Dragonfly Hill LLC does not sell user app content.
Notice
How app information is handled.
This notice applies to Dragonfly Hill LLC app support and privacy inquiries unless an individual app, purchase document, service agreement, or written notice provides different terms.
02
Local and Optional Cloud Processing
Some apps are designed for local browser or device use. When an app runs locally, Dragonfly Hill LLC does not receive that content unless you separately send it, enable a hosted feature, request support, or use an integration that transmits data.
03
Support Communications
When you contact Dragonfly Hill LLC for app support or a privacy request, the company may receive your name, contact details, app name, device details, screenshots, logs, files, and any information you include in the message.
04
How Information Is Used
Information is used to provide app functionality, respond to requests, troubleshoot issues, maintain security, improve app reliability, and comply with applicable obligations.
05
No Sale of App Content
Dragonfly Hill LLC does not sell user app content. App content is used to provide, troubleshoot, secure, improve, or support the app and related services.
06
Professional Review Required
App outputs can be incomplete, inaccurate, or affected by missing data. Dragonfly Hill apps are support tools and do not replace qualified medical, veterinary, legal, billing, show-official, or professional judgment.
07
Privacy Requests
For access, correction, deletion, or privacy questions, contact Dragonfly Hill LLC through the official support channel provided with the app, app listing, service document, invoice, or direct company communication.
08
Updates
This privacy notice may be updated as app features change. The latest version posted here applies to Dragonfly Hill LLC app support and privacy inquiries unless a separate written agreement says otherwise.
Contact
App support and privacy requests.
Use the official support channel provided with the app, app listing, invoice, service document, or direct company communication.
Question Form
Completed forms are sent to jnielsen@dragonflyhillllc.com. Do not include protected or sensitive information unless it is necessary and authorized.